Groupsoft Values: Honesty and Accountability Among Leadership

At Groupsoft, we pride ourselves on honesty, accountability, and integrity. Good leaders should be able to say no, and to tell the truth however gritty it may be. Team members should feel confident sharing their insights with their leaders and peers.  When we instill open and honest dialogue as a standard, it enhances our meetings, projects, company culture, and relationships with our clients.

The Effects of Honesty

Honesty is contagious. When leaders are honest with their expectations, abilities, and shortcomings, there is a far greater chance that your team members will be honest with you. As a leader, one should be the ethical bar, and strive to keep promises, and deliver support on time. Only when team members see a never-broken pattern of honesty in their leader will they be able to fully trust the leader. With the establishment of complete trust, followers can then invest their energy, livelihood, and commitment into the leader and the vision and goals that they are mutually pursuing.

Accountability is Key

Leaders who exemplify accountability set the foundation for positive company culture, where responsibility and commitment are valued, and mistakes are acknowledged with transparency.

Here are 4 signs of leadership accountability in action:

• A leader establishes what accountability means to the team: a leader’s accountability helps to foster trust and respect, as it shows they value  the contributions and well being of each individual. Being accountable exhibits empathy and active listening to their concerns, allowing them to address challenges and implement necessary changes and enhancements. Groupsoft fosters increased productivity and loyalty by showing an active interest in providing and also receiving feedback.

• A leader builds relationships with the team: Leaders are responsible for the communication flow of the work environment. When accountability is implemented well, team members are given the opportunity to interact, exchange ideas, and share their expertise. An accountable team can trust each other when taking risks, offer feedback, and seek assistance. When everyone feels comfortable sharing, the team is able to grow and develop at a rapid pace, and will be stronger for it. Through regular meetings, intentional 1-on-1s, inclusive decision making, and in depth employee reviews, Groupsoft strives to create the strongest teams possible.

• A leader takes responsibility for mistakes: A hallmark of accountability in leadership is taking responsibility and owning up to mistakes. Avoiding this step constitutes poor leadership, as it erodes trust and undermines the teams confidence in those directing them. A leader that can admit fault and actively work on remedies, will inspire the same in their team members. At Groupsoft, it is important to us that we continue to empower each other to overcome obstacles and achieve success collaboratively.

A leader gathers employee feedback: To be held accountable by employees, leaders must embrace employee feedback and use it to find solutions and drive positive change. These surveys provide valuable insight on employee engagement and areas in need of improvement. A leader that values what their employees are reporting back to them, gains a deeper understanding of team needs, aspirations, and concerns, enabling them to make decisions backed by an understanding of the current climate within the organization